Their people are the difference. They work with you, tell you the truth about the condition of their parts, and they callback when they say they will. Plus, their factory OEM parts offer the exact color you’re looking for and save time and dollars in painting.
It’s the quality of their parts that keeps me coming back. They’re clean and the parts are easier to install because they’ve been carefully removed. From the first time I visited their Yard, they treated me right. Everyone is nice – from the guy who pulls the parts to driver who unloads them at my shop. When an insurance adjuster hears that the parts are from Northlake, they’re quick to authorize it.
“I got tired of yards telling me they ‘have it’ but can’t deliver clean parts. Northlake always gives it to me straight. They run a tight-ship and are very meticulous in inventorying quality parts, priced right, and delivered the next day. They always hit it out-of-the-park for me.”
With all the parts I authorize, I don’t have time to worry about the quality and timely delivery. Paul sees to it that the right part is delivered to the shop the next day. Very impressive
They’re great people -- there’s no other way to say it. Their description of parts is perfect. They’re very competitive on pricing. Debbie’s always helpful. They’re the only yard I deal with. If they don’t have it, I buy new. They do everything right!
We received the Jeep part the very next day. We are very pleased with your fast, friendly, knowledgeable service. Thank you.
I’ve been buying from them since they opened -- they’re friends. And their parts are fantastic – so clean that there’s never anything to fix. We just put ‘em on and the customer drives away. Rich and Marty always treat me right.
Timely delivery is important to me and I can count on Northlake to deliver the next day. Their parts come as described and they stand behind them. Their prices are in line and I trust their word. That’s why I’ve been using them for over 20 years.
Northlake is the 1 st Yard I call every time. They know their parts and are truthful in describing them. They tell me how much mileage is on the motors I buy from them – it really makes a difference. Everyone I deal with is fantastic and calls right back when I need help.
Always quality, clean parts. The powertrains they sell are never dirty. I can tell they’ve been inspected. Their Yard is organized and neat. Most importantly, their Service Rep is excellent in taking care of me. I’ve used them for over 20 years at 2 different shops.
Their parts are wonderful – always A+ condition. And, they always deliver on-time. Their Yard is clean and runs like a well-oiled machine. Their Service Consultant always finds what I need. They’re nice people to do business with.
Northlake’s inventory is terrific. They have the widest selection and highest quality I’ve seen. One visit to their Yard convinced me – they’re a quality business. You can’t beat the help I get from their Service Rep. Great selectin, knowledgeable employees, and priced right. I’m sticking with them.
Parts from Northlake are always in great condition. Their Service Consultant is fantastic in working with us to find the right parts. They’re nice to do business with . . . and we have for over 15 years.
With Northlake you know you’re getting good parts. They pull parts from only late model and low mileage cars, so the parts are always cleaner. Their Yard is unbelievable. I’ve never seen one as organized, cleaner, and well-stocked. It’s unreal.
Northlake is such an impressive facility – an industry leader for cleaner parts. Their advanced computer system and knowledgeable staff asks all the right questions to ensure I get the right part. Plus, they respond quicker to requests on the Parts Procurement Program to speed my repair process. Choosing Northlake for parts is more cost effective and satisfies my customers.
For the 5th consecutive year, Northlake Auto Recyclers earns the Gold Recognition Award from the Indiana Department of Environmental Management (IDEM).